Anti-Spam Policy
This is a courtesy translation. In case of any discrepancy, the Portuguese version prevails.
Our commitment to responsible electronic communication practices.
1. Introduction
1.1 In the context of electronic messages, "spam" means unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose.
1.2 We have a zero-tolerance policy on spam.
2. Credit
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).
3. Spam Filtering
3.1 Our messaging systems automatically scan all incoming e-mails or calls to our APIs and filter messages that appear to be spam.
3.2 We may also report incoming e-mails as spam. This may result in IP addresses and domain names being blacklisted.
4. Spam Filtering Issues
4.1 No message filtering system is 100% accurate, and legitimate messages will occasionally be filtered by our systems.
4.2 If you believe that a legitimate message you sent was filtered by our systems, please notify the message recipient by other means.
4.3 You can reduce the risk of a message being caught by spam filters by:
- a)sending the message in plain text (instead of, or in addition to, HTML);
- b)removing any attachments from the message;
- c)avoiding terminology and text styling typically used by spammers; and/or
- d)making sure your messages are scanned for malware before sending.
5. User Spam
5.1 We provide a facility that allows users to send e-mail messages to others.
5.2 Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam.
5.3 Full provisions on the use of our messaging facility are set out at https://www.fulfilling.io/termos-de-uso.html.
6. Receiving Unwanted Messages from Us
6.1 In the unlikely event that you receive any message from us or sent using our systems that may be considered spam, please contact us using the details below and the matter will be investigated.
7. Variation
7.1 We may change this policy at any time by publishing a new version on our website.
8. Our Details
8.1 This website is owned and operated by Fulfilling Ltda.
8.2 Our principal place of business is located at Rua. Cel. José Eusebio, 95 — Casa 13, Higienópolis, São Paulo/SP — CEP: 01239-030.
8.3 You may contact us:
- a)by post, to the postal address given above;
- b)by e-mail abuse@fulfilling.io.
Additional Information
To report spam or other violations of our policy, please contact us immediately by e-mail:
abuse@fulfilling.ioThis policy is an integral part of our Terms of Use and is subject to the laws of Brazil.