Careers

Build the future of the customer journey

FFID is transforming how companies connect with their customers using AI agents. Join our 100% remote team.

100% Remote
Flexible Hours
Real Growth

Why FFID

A place for people who want to make a real impact

Cutting-edge technology

We work with AI agents, WhatsApp/Meta integrations and ecosystems that serve market-leading companies.

Lean, strong team

Every person has a direct impact on results. No excessive hierarchy, with autonomy to make decisions.

Truly 100% remote

Work from wherever you want. Flexible hours, asynchronous communication and a focus on deliverables, not presence.

Opportunities

Open positions

Find the right role for your profile.

Administrative

Administrative Assistant

Administrative and operational support

Responsibilities

  • Organizing documents and contracts
  • Support for the sales and finance teams
  • Managing calendars and meetings
  • Support for internal processes

Requirements

  • Organization and attention to detail
  • Good written communication
  • Knowledge of Microsoft Office
  • Proactivity and autonomy
Remote Full-time

Sales

SDR

Sales Development Representative

Responsibilities

  • Prospecting new customers
  • Qualifying leads
  • Scheduling meetings
  • Nurturing prospects

Requirements

  • B2B sales experience
  • Excellent communication
  • Results-driven
  • CRM knowledge
Remote Full-time

Post-sales

Customer Success

Customer Success Specialist

Responsibilities

  • Onboarding new customers
  • Monitoring account health
  • Identifying upsell opportunities
  • Reducing churn

Requirements

  • Customer Success experience
  • Customer focus
  • Analytical skills
  • SaaS knowledge
Remote Full-time

Engineering

Developer

Node.js and Python

Responsibilities

  • Building APIs
  • Systems integration
  • Performance optimization
  • AI agent architecture

Requirements

  • 3+ years of Node.js/Python
  • Experience with REST APIs
  • SQL/NoSQL
  • Git and agile methodologies
Remote Full-time

Application

Ready to join us?

Send your resume stating the position you are interested in.

1 Prepare your updated resume
2 Put the position in the e-mail subject
3 Send it to contato@ffid.com.br
Send Resume